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航空券付宿泊予約 Flight &
Hotel Packages

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FAQ

Q

Where is the nearest station?

A

Tawaramachi Station of the Ginza line. 1 minute walk from Exit2.

Q

How far is Kaminarimon and Sensoji-temple from the Hotel?

A

7 minute walk to Kaminarimon, 10 minutes to Sensoji-temple.

Q

How can I get to TOKYO SKYTREE?

A
  • <By Bus>
    Take the bus from "Asakusa Kotobuki" bus stop to "TOKYO SKYTREE station"
  • <By train>
    Take the Ginza line from "Tawaramachi station" to "Asakusa station"transfer to Tokyo SKYTREE line from "Tobu Asakusa station"
Q

How can I get to the hotel from the airport?

A
  • <From Narita International Airport>
    Total travel time: approx. 60min. Total fare: ¥2,690
    Narita International Airport     → (Keisei Skyliner approx. 40min )
    → Nippori Station → (JR Keihin-Tohoku Line approx. 4min) → Ueno Station
    →(Tokyo metro Ginza line approx. 3min)Tawaramachi Station

    Total travel time: approx. 80min. Total fare: ¥1,390
    Narita International Airport     → (Keisei Access Express approx. 68min ) → Asakusa Station→(Tokyo metro Ginza line approx. 2min)Tawaramachi Station
  • <From Tokyo International Airport (Haneda)>
    Total travel time: approx.45min. Total fare: ¥690
    Tokyo International Airport (Haneda) → (Keikyu Line Airport Limited Express approx. 40min )
    → Asakusa Station →7minute walk from exitA1
Q

Is there Internet access in the Hotel?

A

Yes. In-room FREE Wi-fi is available in all the guest rooms

Q

Are there any convenience stores around the Hotel?

A

There is a "Family Mart" convenience store which is open 24 hours a block away.

Q

Can I make a copy or send a FAX?

A

Yes. Please ask the front desk for the service (additional charges required)

Q

Could you keep my luggage before Check-in or after Check-out?

A

Yes, we can. Just for a day, free of charge.

Q

Do you have Laundry service?

A

Yes, We have Coin Laundry and Dry Cleaning Laundry Service.(additional charges required)

Q

Is there anywhere I can purchase tickets for Tokyo Disney Resort around the hotel?

A

Unfortunately, no but please contact TDR information center for further information.

Q

Would you receive packages sent from Online shops?

A

Yes, with the exception of raw food. Please email us the delivering date and the contents of the package in advance.

Q

Is there a humidifier in the room?

A

Humidifiers are not provided in the rooms, However, humidifier rental is
available for an additional charge(JPY 200/ for a night)

Q

Is there plug adapter in guest room?

A

Universal plug adapter rental is available for an additional charge (Free).

Q

Do you have a curfew?

A

No, but entrance door will be locked from 2:00 -5:00 due to security policy. The door can be opened by your room key. If you need to check in this hour, please
give us your name on intercom.

Q

Can I ship the package from hotel?

A

Yes. We can arrange shipping service. Boxes are also available with additional charges. (If you require shipping to Narita International Airport, parcel should be send out by 2 days before your departure. To Tokyo International Airport(Haneda) delivery
deadline of 3days in advance)Read more for detail or please ask front desk.
http://www.kuronekoyamato.co.jp/en/

Q

Can minors stay at the hotel alone?

A

Minors may stay at the hotel with the approval of a person with parental authority. Please submit a consent form for all guests to the front desk upon check-in. If we deem it necessary, we may contact the person with parental authority. Please download the accommodation agreement form from the following link.
Accommodation Agreement PDF

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